1. Information We Collect
We only collect personal information that is reasonably necessary to fulfill educational inquiries, manage enrollments, provide syllabus documentation, and offer personalized career mentorship.
- Voluntarily Provided Information: When you submit an inquiry form, schedule a consultation, or register for a course, you may provide your Full Name, Email Address, Phone Number, Educational Background, and Desired SAP/Cloud Module.
- Communication Data: Inquiries sent directly to support@srbrightstack.com or submitted via our contact forms.
- Automatically Logged Data: Standard server logs capturing generic browser type, operating system, pages visited, and date/time stamps to optimize website reliability and navigation experience.
2. How We Use Your Information
The information we collect is strictly utilized for legitimate educational and administrative purposes, including:
- Providing detailed module syllabi, exam blueprints, fee structures, and scheduling information requested by you.
- Arranging one-on-one consultation calls with our senior SAP career and certification mentors.
- Provisioning student access to training portals, mock test environments, and live sessions upon enrollment.
- Sending important administrative notices, schedule adjustments, and confirmation receipts.
- Improving website usability, performance, and security.
3. Information Protection & Confidentiality
We maintain strict security safeguards to protect your personal details:
- No Selling of Data: We do not sell, rent, trade, or share candidate personal information with third-party advertisers or external marketing agencies under any circumstances.
- Secure Transmission: All data transmitted through our website is encrypted using industry-standard Secure Socket Layer (SSL/TLS) protocols.
- Restricted Access: Access to student contact details is strictly restricted to authorized admission counselors and assigned instructors.
4. Third-Party Service Providers
We may employ reputable third-party infrastructure services (such as secure email dispatching via Gmail SMTP and reliable cloud hosting) strictly to facilitate our communications with you. These service providers are bound by confidentiality agreements and are prohibited from using your data for any independent purposes.
5. Retention of Personal Data
We retain candidate and student information only for as long as necessary to provide educational mentorship, comply with legal obligations, resolve queries, and support continuing 100% Pass Guarantee assistance.
6. Your Privacy Rights
You have full control over your personal data. At any time, you are entitled to:
- Request a copy of the personal information we hold about you.
- Request corrections to any incomplete or inaccurate details.
- Request the removal or deletion of your contact records from our counseling database.
- Opt out of future promotional or update emails by writing to us.
7. Children's Privacy
Our website and services are intended for working professionals, university students, and adult learners seeking enterprise IT career development. We do not knowingly collect personal information from individuals under the age of 16.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect enhancements in our operational practices or regulatory requirements. Any modifications will be posted directly to this page with an updated "Last Updated" date.
9. Contact Our Data Protection Team
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Email: support@srbrightstack.com
- Address: Hitech City, Hyderabad – 500081, India
- Support Form: https://www.srbrightstack.com/contact